Repair & Professional Services


You have enough to worry about, trust your equipment to the team that will always be there for you. Our service team is one of the most responsive and well trained in the industry. With our 99%-Uptime-Guarantee and our Next Day Parts & Service you can count on Carrot to be there when you need us. We’ve got your back.


Contact Our Service Team



Piece of mind so you can focus on what matters


3rd Party Support

Our team is equipped to service OEM equipment as well as Carrot products


Next day parts and support

In the event that you need urgent help our team will be there the next business day

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99% Uptime Guarantee

We’ll keep your lab humming smooth


Our Service Packages


24/7 Call Center Support

Equipment Coverage



All 14 Carrot Coverage +

Components, Parts, Cables

Software Updates

Standard Onsite Service

Preventative Maintenance



All 18 Carrot Coverage +

Image Modality Support

Unlimited Expedited Onsite Service