You have enough to worry about, trust your equipment to the team that will always be there for you. Our service team is one of the most responsive and well trained in the industry. With our 99%-Uptime-Guarantee and our Next Day Parts & Service you can count on Carrot to be there when you need us. We’ve got your back.
Contact Our Service Team
service@carrotmedical.com
Piece of mind so you can focus on what matters
3rd Party Support
Our team is equipped to service OEM equipment as well as Carrot products
Next day parts and support
In the event that you need urgent help our team will be there the next business day
99% Uptime Guarantee
We’ll keep your lab humming smooth
Our Service Packages
24/7 Call Center Support
Equipment Coverage
$
All 14 Carrot Coverage +
Components, Parts, Cables
Software Updates
Standard Onsite Service
Preventative Maintenance
$$
All 18 Carrot Coverage +
Image Modality Support
Unlimited Expedited Onsite Service
$$$