
Customer Resources
You have enough to worry about, trust your equipment to the team that will always be there for you. Our Support Team is one of the most responsive and well trained in the industry. With our 99%-Uptime-Guarantee and our Next Day Parts & Service you can count on Carrot to be there when you need us. We’ve got your back.
Preventative Maintenance
Device Repair
Modality Repair / Maintenance
Ventilators
Field Change Order (FCO)
Our Services Include:
Ultrasound
Philips Cath Lab / Radiography
Cable Runs / Management
Biomedical Equipment Repair
Technician Service
Contact Our Support Team
Peace of mind so you can focus on what matters
3rd Party Support
Our team is equipped to service OEM equipment as well as Carrot products
Next day parts and support
In the event that you need urgent help our team will be there the next business day
99% Uptime Guarantee
We’ll keep your lab humming smooth
Our Service Packages
24/7 Call Center Support
Equipment Coverage
$
All 14 Carrot Coverage +
Components, Parts, Cables
Software Updates
Standard Onsite Service
Preventative Maintenance
$$
Imaging Services
Respiratory Service & Repair
Supplemental Biomed Services
Medical Equipment Services
ISO 13485
All 18 Carrot Coverage +
Image Modality Support
Unlimited Expedited Onsite Service
$$$